Refund policy
**Return & Refund Policy**
**1. Returns**
We accept returns within [14] days of delivery.
To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.
**2. Non-Returnable Items**
The following items cannot be returned:
- Sale items or clearance products
- Gift cards
- Personalized/custom made items
**3. Refunds**
Once we receive and inspect your returned item, we will send you an email to notify you that we received your returned item.
If approved, your refund will be processed to your original payment method within [7-10] business days.
**4. Exchanges**
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, please contact us at [your email].
**5. Shipping for Returns**
You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
**6. Contact Us**
If you have any questions about returns, please contact us at:
Email: [yourstore@email.com]
Phone: [your number]
Address: [your business address]